Frequently Asked Questions
Everything you need to know about your Unplugged experience.
What is the warranty period for Unplugged electronics?
All our electronic devices come with a standard 12-month manufacturer warranty that covers any defects in materials or workmanship.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for orders placed before 2:00 PM EST.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your products compatible with all operating systems?
Most of our hardware is designed to be plug-and-play with Windows, macOS, and Linux. Please check the 'Specifications' tab on individual product pages for details.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.