Returns & Exchanges

At Unplugged, we want you to be completely satisfied with your tech. If your purchase doesn't meet your expectations, you can return or exchange eligible electronics within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack your device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days.